10+ Years of Unmatched Service and Quality.
Thank you for requesting me to give you my impression of BTS Aust. I have been with IdentiCorp for near on 10 years. IdentiCorp were using BTS Aust. when I arrived and since that time we have continued to use their services. Right from the beginning my first contact at BTS was Claudia Gatt. I found her then as I find her now, to be one of the most helpful persons I have ever dealt with. She is always prompt, almost immediate with her responses to my queries. She is always there for any advice I may need when it comes to tactile signs including all regulations! If there is a better solution than what I am asking, she will always come up with one!
BTS’s service is second to none. If the tactile is in stock and on the shelf, it is here the very next day. If the tactile is custom, they go all out to get it to me in a timely manner. As for the quality of their tactile signs, simply put - they are the best.
I am a strong believer in customer service and luckily for me so is BTS. I thoroughly have no problems in recommending them as your reliable, quality Braille and tactile supplier. PS I have highlighted Claudia in this impression, but all other staff members are just as helpful.






