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Our History

BTS Aust. was Established in 2002. Coming from a collective background of architectural signage and gold & silversmithing, product development has always been about the finer details and finishes for this Father-Daughter Team.

Realizing there was a gap in this niche, Roland & Claudia found an instant passion, knowing they could provide quality products that uphold their integrity for those who rely on them the most; the people in our community who are blind or have low vision levels. Their business goals and vision instantly changed from providing statutory, architectural or artistic statement pieces, to changing people’s lives.

Timeline

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About Us

At BTS Aust. our enduring commitment is to uphold a distinguished reputation for exceptional service and unwavering quality satisfaction.

Our central mission is to meticulously craft Wayfinding Signage and deliver outcomes that set the highest standard of excellence and, more importantly, transform the lives of those who are blind or have low vision.

With innovation as our compass and compassion as our guide, we are committed to building an inclusive world where all can access public spaces with confidence, independence and dignity.

As ‘Your Wayfinding Specialists’ our solutions are the bridge to a better world, where barriers are dismantled, and opportunities flourish.

"For most people who buy BTS - it's a tick for compliance. For the people who use them - it's their independence. For the team at BTS Aust. - it's about ensuring both!"

Claudia Gatt, CEO Managing Director - BTS Aust.

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Our Team

At BTS Aust. We are so proud to have such a wonderful, kind and skilled team. We take pride in our collective commitment to having each other's back, fostering an environment where every team member plays a crucial role, like a well-oiled machine. We believe in embracing individual strengths and encouraging each member to bring out their best for themselves, their team, and their families. Our commitment to mental health and safety is unwavering, ensuring that our workplace is not only productive but also safe, fun, and conducive to personal well-being. We understand the importance of work-life balance, offering flexible schedules that accommodate diverse lifestyles. Moreover, we are dedicated to supporting our employees' aspirations and growth within the company, fostering a culture where everyone can thrive both personally and professionally.

Team Values

Holistic Well-being
We prioritize the well-being of our team, recognizing that a healthy and balanced life is essential for personal and professional success. We encourage practices that support mental, physical, and emotional health, fostering an environment where each team member can thrive.
Sustainable Growth
Our commitment to the long-term success of the business goes hand in hand with the growth and development of our team. We strive for sustainable practices that ensure the prosperity of both the company and its members, fostering a mutually beneficial relationship.
Empathetic Leadership
We believe in leadership that listens, understands, and supports. Empathy is the cornerstone of our interactions, creating a culture where the well-being of our team is a top priority. By caring for each other, we build a resilient and united workforce.
Balanced Commitment
Achieving success in the business world should not come at the expense of personal well-being. We value a balanced commitment that allows our team to excel in their professional roles while maintaining a fulfilling personal life. This approach ensures sustained high performance and satisfaction.
Continuous Learning and Adaptation
We recognize the importance of continuous learning and adaptation for the success of our team, the business, and ourselves. Embracing change and staying ahead in our industry requires a commitment to ongoing education and development, ensuring that everyone remains equipped for future challenges and opportunities.