Reviews & Testimonials

We couldn't be happier with the wonderful service and products from Braille Tactile Signs Aust. Their service was above and beyond, guiding us in correctly displaying signage for people with disability. Their sales team was particularly helpful in selecting the right colour and size for our needs. The signage is durable and high quality. Baptcare fully recommends Braille Tactile Signs Aust.

We’ve worked with the BTS Aust. team for over a year on a project enabling passengers with vision impairments to access timetable information. Covering around 17,500 bus stops in metropolitan Melbourne and over 2,000 in regional Victoria, it’s been one of the largest projects of its kind globally.

BTS Aust. has delivered outstanding service and a quality product that withstands the harsh public transport environment, while meeting critical deadlines for the Victorian Government.

We Have Been Using Braille Tactile Signs Aust. For Several Years Now. Their High-Quality Signs Are Backed Up by Consistent, Excellent Customer Service. We Can Only Highly Recommend BTS Aust. to Anyone Requiring Authentic Braille Signs.

BTS Aust. are a Fabulous and Very Reliable Company to work with, always a Great Help with any job we bring to them, with Great Industry Knowledge. The Best Quality Products and Technology, with Signs that Stand the Test of Time, and that Look Amazing. Fantastic Custom-made Signs too.

Adilam Technologies have included braille faceplates on our Arcus Smart RFID Return Chutes for libraries for many years. Recently, we transitioned to using Braille Tactile Signs Aust., and their team has been incredibly helpful, providing valuable advice on our use of Braille. The quality of their products is a significant improvement over our previous supplier. Highly recommended.

The Public Transport Authority used Braille Tactile Signs Aust. to manufacture and supply aluminium signs for Passenger "Call for Assistance" emergency points on our Prospector railcars.This signage consisted of aluminium plates, punched with the required holes for mounting of equipment such as speakers and switches, engraved with red and black text as well as Braille text. The Braille text was formed by pressing the dots from the aluminium. This has proven to be a more successful method of manufacture than inserting dots into the label; on labels where this latter method of manufacture has been used, we have found the inserted dots get removed by vandals.The final product produced was of high quality and has met all our expectations. Braille Tactile Signs Aust. produced the signs quickly and efficiently, and were a pleasure to work with.

I can attest that Braille Tactile Signs Aust. is one of the most reliable suppliers that I’ve dealt and would want to continuously be dealing with. I have nothing but praise for them on how they excellently deliver on time, attend to our urgent requirements and they make you feel that you are the priority.  They are committed to fulfilling your demands and they communicate if there is any issue, for which I’m very happy with.  They listen and work with you throughout to be able to produce a better solution. 

Thank you BTS Aust. for your continued and utmost support to the business.

Being in building maintenance, I am often replacing Braille Signs that have fallen apart. They look terrible and are no longer compliant.  This is becoming a real problem in the industry, because buildings are having to outlay these costs again, or face DDA issues.  By using BTS Aust.’s product, I offer a solution that I can rely on and that represents me and my business.

For more than a year we have worked with Roland, Claudia and the team at BTS Aust. on a project enabling passengers with vision impairments to get access to timetable information. This project has rolled out some 17,500 bus stops in metropolitan Melbourne and more than 2000 in regional Victoria and has been one of the largest of its type in the world.

BTS has provided an outstanding service producing a quality product that has withstood the harsh environment of public transport while maintaining the critical deadlines that we have to achieve in delivering this project to the Victorian Government. We can always rely on BTS Aust. to go the extra distance and to accommodate even the most difficult request.

As a family owned and operated business BTS has demonstrated that old fashioned reliability and attention to customer service that sets them apart from many other businesses. We would like to thank them for all their hard work.

BTS Aust. was engaged by Diadem to manufacture the Braille signage for the New Royal Children's Hospital project in Melbourne. The scope included custom designs and a series of PMS colour combinations for each level. A late schedule change from the client compounded an already tight programme. The high level of communication from the beginning and the understanding of the design process ensured me that Claudia and the team at BTS Aust. would go to any length to deliver the order to specification and on programme.

The signs were delivered on time, looked fantastic and the client was very happy.

I look forward to working with BTS Aust. in the future and would recommend them to anyone who expects the best in service and quality.

I am writing in reference to BTS and our working relationship with them. Having dealt with BTS for a number of years, we can highly recommend them for any Braille and Tactile services you may require.

We have always found them punctual under tight deadlines whilst maintaining the highest quality. Claudia has always been of the greatest help when her expertise is needed in quoting circumstances adding invaluable recommendations when required.

The Public Transport Authority used Braille Tactile Signs Aust. to manufacture and supply aluminium signs for Passenger "Call for Assistance" emergency points on our Prospector railcars.

This signage consisted of aluminium plates, punched with the required holes for mounting of equipment such as speakers and switches, engraved with red and black text as well as Braille text. The Braille text was formed by pressing the dots from the aluminium. This has proven to be a more successful method of manufacture than inserting dots into the label; on labels where this latter method of manufacture has been used, we have found the inserted dots get removed by vandals.

The final product produced was of high quality and has met all our expectations.

Braille Tactile Signs Aust. produced the signs quickly and efficiently, and were a pleasure to work with.

Village Cinemas have contracted directly and through our main contractors the services of A.S.A.D. Precision for specialist signage and metal fabrication since the early 1990's. In this time, A.S.A.D. Precision and BTS Aust. has successfully provided services for projects for our company, for a large number of cinema and office projects throughout Victoria and on a global scale.

They have in the past and continue today to provide a commitment to prompt service, a high standard of workmanship and a willingness to assist in meeting our brief.

Consolidated Graphics have enjoyed and continue to enjoy a working relationship with Braille Tactile Signs Aust. for a number of years.

In that time we have required signage from Braille Tactile Signs Aust. for numerous projects.

Their cooperation, responsiveness, and keeping to timelines have been a great contribution to us. Their positive 'can-do' attitude had enabled us to provide our customers/clients with Braille and Tactile signage to their satisfaction.

We value their high-quality workmanship and we shall continue to use BTS Aust. for our Braille and Tactile needs.

Adherettes have been dealing with BTS Aust. for many years and have always found them to be knowledgeable about their products and are always ready to help with regards to specifying and tender of projects.

With a large range of standard Braille signs and the ability to create custom Braille to suit many applications and to be able to work with lead times and deliver on time we have found them to be a valued supplier and would recommend them for use in your project.

Vision Australia has enlisted the services of BTS Aust. and we would like to recognise the friendly and professional manner in which they conduct their business. The quality and standard of their tactile signs are second to none, and I love the relationship we have developed with Roland, Claudia and the team.

We have required signs for our Seeing Eye Dog Australia (SEDA) centre and also our SEDA houses. These custom-made signs have been of the highest quality, and the prompt time frame in which they have been delivered has been wonderful.

We will continue to use BTS Aust. into the future and look forward to enjoying a great working relationship with the team whose commitment to service and workmanship is to be commended.

Braille Tactile Signs Aust. is an established sign Company providing DDA compliant units throughout Australia and internationally. PTV have utilised their services for the last 3 years and has found them to provide outstanding services, production of quality products that can be guaranteed against inclement weather conditions, are safeguarded against vandalism and  maintain critical deadlines that we require to deliver projects for the Victorian Government.

BTS Aust. has rolled out Braille ID badges for installation at over 20,000 bus stops for both metropolitan and regional Victoria, giving access to timetable information for the vision impaired.

BTS Aust. is a family-owned business operated by father and daughter, Roland and Claudia Gatt, who are reliable, pay attention to detail, and have excellent customer service skills that set them apart from other businesses. We would like to thank them for all their hard work and for continuing to deliver the best for our Organisation.

Thank you for requesting me to give you my impression of BTS Aust. I have been with IdentiCorp for near on 10 years. IdentiCorp were using BTS Aust. when I arrived and since that time we have continued to use their services. Right from the beginning my first contact at BTS was Claudia Gatt. I found her then as I find her now, to be one of the most helpful persons I have ever dealt with. She is always prompt, almost immediate with her responses to my queries. She is always there for any advice I may need when it comes to tactile signs including all regulations! If there is a better solution than what I am asking, she will always come up with one!

BTS’s service is second to none. If the tactile is in stock and on the shelf, it is here the very next day. If the tactile is custom, they go all out to get it to me in a timely manner. As for the quality of their tactile signs, simply put - they are the best.

I am a strong believer in customer service and luckily for me so is BTS. I thoroughly have no problems in recommending them as your reliable, quality Braille and tactile supplier. PS I have highlighted Claudia in this impression, but all other staff members are just as helpful.

Braille Tactile Signs Aust. lead the way in Braille signs. Deakin University have utilised BTS Aust. Products for many years because of their consistency, robustness and longevity.

Working with the BTS Aust. team, I have found them co-operative in providing custom braille signage to suit Deakin’s special facilities and room signage standard. Their service to be very professional and meeting tight deadlines. I highly recommend BTS Aust. for all your signage needs.

At Ringwood heights we pride ourselves in creating inclusive learning and playing spaces across the school and yard. At Ringwood Heights students are learning Australian Sign Language (Auslan) which is the sign language of the Australian Deaf community. Students participate in weekly sessions and learn finger-spelling as well as a range of signs and facial expressions to allow them to communicate with each other and the deaf community. Including the Auslan  and braille A-Z signs in our yard not only support this program but allows students to play and explore further in the yard. 

Chris and the whole team at Braille Tactile Signs (BTS) were wonderful to work with.  Throughout the process we were offered a range of design options including colour ways and finishes to suit our desired vision. They were efficient and helpful, and it was a pleasure to work with them on this project. We will be working with them soon to continue to make sure our school has appropriate signage for all. 

It is lovely seeing the students interact and play with the A-Z Auslan and Braille signage.  It was important to hear from our students as to where and how these signs should be displayed in our yard. The grade 3 and 4 students decided to redesign an area of our school and painted creative designs on to fence palings to match each word on our signs.  The students take great pride in this area of our yard and are proud to be learning to communicate in inclusive ways. These signs, in conjunction with our Auslan Program help us make this possible. 

My signage contractor pulled out 4hrs before my building surveyor was due to inspect a site ready for handover. Needed a saviour, so called Chris. With no notice, Chris and his team put together the signs I needed within the hour and had everything in stock ready to go.

With lead times a massive problem these days, Braille Tactile Signs Aust. will sort you out every time. Have used them for 5 yrs now and they are the best in the business.

I have known Claudia, in a business capacity since my engagement with Central Signs some 6 years ago. In my role as Senior Project Manager, specialising in our Transport Division, I have constantly required BTS Aust. to produce our Kit of Parts Braille requirements along with many customised works as required. Specifically, these requirements are utilised throughout the NSW Train, Ferry, Bus, Lightrail and Metro services.

During this 6 or so years working with Claudia I have not only found her service and delivery to be impeccable, but the product itself is always of the highest standard and delivered on time, every time, regardless of the fact that BTS Aust. is in Victoria and our company in NSW.

I could not recommend BTS Aust., as a company, more highly. Along with Claudia's team of dedicated staff who are always willing to go that extra mile to help ensure that our projects are delivered on time.

Great communication throughout the design and ordering process with updates along the way. Thank you

Fantastic company to deal with, all staff extremely friendly and helpful and on time delivery of orders either big or small.

The team from BTS have been great to deal with from start to finish. They have great knowledge of industry standards and provide a great product.

Keep up the great work.

Excellent website, efficient to deal with and express delivery had my order arrive the next day! Outstanding. 😊

Super helpful staff, with prompt responses to quote and production. Always there to offer advice/suggestions; and pick up on any compliance errors in our artwork. Quality and turnaround are always reliable!